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Description: The effective management of distribution facilities is a critical component to overall supply chain performance in order to optimize cost and provide excellent service. Scope of this peer focus group includes the full range of activities within distribution centers, from order processing to order fulfillment and all the functions in between plus the increasing complexity of returns processing.

Scope of Session: This peer focus group supports these important areas by evaluating and/or recommending distribution management practices, facility design (including “green”), material handling equipment, automation, technology, and operating procedures, including lean practices and KPIs. An important challenge for discussion is employee hiring and retention This peer group may also lead the execution of these projects.

Topics to be discussed: This peer focus group supports important areas by evaluating and/or recommending distribution management practices, facility design (including “green”), material handling equipment, automation, technology, and operating procedures, including lean practices and KPIs.

Who should attend: Professionals from the following functional areas should consider attending this session: Warehousing and Distribution/Logistics Management, Industrial Engineering, Sales & Marketing, Operations Management, Fulfillment & Delivery, Customer Service, Inbound & Outbound Transportation, Lean/Six Sigma, Quality/Process Improvement, Inventory Management, and Information Technology.